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Salesforce Certified Slack Consultant Sample Questions (Q89-Q94):

NEW QUESTION # 89
In establishing success metrics for a client's Slack deployment, what is a key consideration?

Answer: C

Explanation:
Success metrics for a Slack deployment should be SMART: specific, measurable, achievable, relevant, and time-bound. These criteria ensure that the metrics are well-defined, aligned with business objectives, realistic, and can be evaluated within a specific timeframe.


NEW QUESTION # 90
When executing a learning curriculum for Slack in a large organization, what approach should be taken to ensure effective training for a diverse group of employees?

Answer: A

Explanation:
A blended learning approach, which combines self-paced online tutorials with interactive live sessions, is effective for a diverse workforce. This method caters to various learning preferences, allowing employees to learn at their own pace and still engage directly with trainers during live Q&A sessions.


NEW QUESTION # 91
A newly formed company is setting up Slack and wants to foster a collaborative environment while also maintaining a level of organization in their communications. What channel management setting should they implement?

Answer: B

Explanation:
This approach ensures that there is a structured foundation for communication (with essential channels) while providing flexibility for department-specific needs, thereby fostering both organization and collaboration.


NEW QUESTION # 92
You will be supporting the discussion around approval policies for apps and external collaboration for a client that has been using Slack for three years. You need to identify the right people on the client side to be involved.
What is the best question to ask to better understand who should take part in the discussion?

Answer: B

Explanation:
The correct answer is A. Approval policies for apps and external collaboration are governance and policy decisions, so the right stakeholders are the people responsible for Slack policies and settings. This may include Org Owners, Org Admins, security, compliance, legal, IT, or collaboration platform owners depending on the client's operating model. Option B is too narrow because the head of IT may not own Slack-specific policy decisions, especially in a mature Slack environment where security, compliance, or collaboration governance may share responsibility. Option C is misaligned because communication and learning stakeholders are important for rollout messaging and enablement, not app approval or Slack Connect policy decisions. Option D is also insufficient because superusers understand usage patterns but usually do not own enterprise policy decisions. The consultant should identify decision-makers by responsibility, not title alone. Asking who owns policies and settings ensures the correct people attend the discussion and prevents policy decisions from being made by stakeholders without proper authority.


NEW QUESTION # 93
You have completed an engagement session with your client where several key decisions were made to customize Slack policies & settings.
Who is responsible for implementing the configurations in the client's Slack instance?

Answer: A

Explanation:
The correct answer is B . The client's Slack admin is responsible for implementing configurations in the client's Slack instance. A consultant may advise, document decisions, facilitate workshops, validate best practices, and guide the client through configuration choices, but the actual implementation authority belongs to the client-side administrator or owner with the required permissions. Option A is wrong because the Slack account executive owns commercial and account relationship responsibilities, not hands-on instance configuration. Option C is wrong because the customer success manager supports adoption and long-term success but does not directly configure the customer's Slack environment as the default owner. Option D is also incorrect because the executive sponsor provides business direction, removes blockers, and approves major decisions, but does not normally implement technical settings. This question tests role clarity. In a Slack engagement, configuration ownership must be explicit so policies and settings decisions are correctly translated into the live environment by the authorized client administrator.


NEW QUESTION # 94
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